Customs restrictions: what you can’t ship
We carry personal belongings. Import rules depend on the destination country, so check the list below before sending. If in doubt, message a manager and we’ll advise before you hand over the cargo.
Not accepted
- Weapons, ammunition and their parts
- Narcotic and psychotropic substances
- Explosive, flammable and toxic substances, gas cylinders
- Cash and securities
- Perishable food
- Anything banned by the laws of the origin, transit or destination country
Restricted — check in advance
- Medicines — for personal use only; prescription drugs are best sent with the prescription
- Alcohol, including wine — in limited quantities
- Electronics with batteries, power banks — by agreement with a manager
- Large quantities of identical new items — may count as a commercial batch
Who is responsible for the contents
The sender is responsible for the inventory, the legality of the items and customs compliance. We check cargo on intake and may refuse banned items.
Frequently asked questions
Can I ship wine from Georgia?
In limited quantities for personal use — the allowance depends on the country. Check with a manager before shipping.
Can I ship medicines?
For personal use — yes, except drugs banned in the destination country. Prescription drugs are best accompanied by the prescription.
What if the cargo contains a banned item?
Customs may hold the cargo and delivery will be delayed. That’s why we check contents on intake and tell you in advance what to remove.
Calculate the price
Enter the weight and dimensions in the calculator — the price appears instantly, with no request form and no waiting for a manager.
Open the calculator Track a shipment